Digital Transformation & Digital Assurance

Digital Transformation & Digital Assurance

As we all know, the world is continuously moving towards digital transformation. This has been happening for the past many years, but now with the rise of Artificial Intelligence, Machine Learning, Internet of Things etc., do you think there is a need to shift from Traditional Quality Assurance to Digital Assurance?

The answer is a clear ‘Yes’. QA must be able to keep up and move away from its traditional approach to face the new challenges. Digital Assurance is the most demanding testing approach to meet digital transformation needs.

So, what is Digital Transformation? What are the challenges faced by Traditional Quality Assurance? How does the Digital Quality Assurance meet the expectations?

 Well, there are many concerns and many questions. Let us try to find out the answers one by one.

WHAT IS DIGITAL ASSURANCE?

Digitalization is an outcome of technology induced changes in the business process of organizations. It helps an organization to do its business better, faster and cheaper by standing ahead of their competitors. The digital solutions and services provide a better customer experience.

AirBnB and Uber are the best examples of  Transformation.

WHAT ARE THE DIGITAL ASSURANCE TECHNOLOGIES?

Here are some widely used technologies in business transformation.

SOCIAL MEDIA

SOCIAL MEDIA not only delivers the content, but also monitors the customer interactions to find  out the recent trends and customer requirements. Facebook,Twitter,Linkedin etc collect a huge amount of content.

ARTIFICIAL INTELLIGENCE

ARTIFICIAL INTELLIGENCE to set standards and think like humans to make intelligent decisions. Self-guided vehicles and Chatbots are examples of AI.

BIG DATA

BIG DATA for making data visualization to make better business decisions. Netflix, Amazon, use Big Data visualization.

CLOUD COMPUTING

CLOUD COMPUTING to store, manage, and process data in remote servers rather than the local computers. Apple’s iCloud, Google cloud platform, Microsoft Azure, etc., are cloud computing service platforms.

Internet of Things

Internet Of Things (IoT) to transfer the data over the network without human-human OR human-computer interactions. Smart TV, Smart Watch are examples of IoT devices.

What are the challenges faced by Traditional Quality Assurance? How does Digital Assurance meet the expectations?

From the ages, quality assurance is only meant to certify the functionality of the software, hardware, and networking components. On the other hand, the results of traditional QA testing depend on the production defects and from the surveys of the client’s customer’s feedback.

But, Today, the customer experience represents the brand, the quality, and the value of an organization. Customer experience plays a crucial role in the digital transformation phase and hence the demand for a reliable Digital Assurance strategy from the QA.

Apart from Quality Assurance, Digital Quality Assurance should be able to address the following challenges:

SPEED ASSURANCE

The organizations want to reduce time to market while delivering flawless products. Automation, as always, plays a crucial role in testing market. The traditional approach does not suit the testing of the trending IoT systems, and hence the companies are making their frameworks to accelerate the testing process. Digital QA does not only focus on advanced test automation but also involves more use of Artificial Intelligence-based components in test automation solutions. QA should provide CUSTOM AUTOMATION SOLUTIONS to speed up the process.

ASSURE RISK-FREE BUSINESS

Failing to predict market risks on time leads to the failure of businesses. RIGHT TIME and RIGHT TOOLS are very important to do this job. 

Digital QA is not only committed to testing but also predicts the future. Yes, The testing team should do predictive analysis to identify the impact of changes, thus reducing the costs of correction at a later point of time. A continuous QA process should lead to improved customer experience. Future predictions to avoid market risks is a significant factor in DQA.

BRAND ASSURANCE

The brand is the crucial factor in any organization. The DQA should test the ”Real Customer Experience” to maintain and enhance the company brand value. Good customer experience always leads to the profitable growth of the organization.

SECURITY ASSURANCE

​Security is an essential part of testing. Protection of sensitive user information against data breaches and vulnerabilities is a must. We need to have continuous supervision to find any security gaps. Digital QA should provide security to all digital assets like photos, videos, electronic mails of the customer.

PERFORMANCE ASSURANCE

Performance plays a significant role when any new technology is rolled in. There is a need to prepare a well-defined performance strategy, and the performance validations should go hand -in – hand with the development cycle. 

CONCLUSION

As the Digital business chain is expanding, it’s getting critical to consider quality assurance of any project to make sure the consistency of customer experience. Digital assurance testing is driving a higher focus on QA and Quality Testing. This shift is not only about using new digital technologies but,  also about being creative and effective in using new digital technologies & ahead of the competition.

Connect with our experts to leverage the methodologies, techniques adapted by our testers for effective QA through digital assurance. Also, follow @QAonCLoud to read more about Testing.

Chrome Extensions for Testing

BEST CHROME EXTENSION FOR TESTING WEB APPLICATIONS

 Do you know that there are some Chrome extension for testing to make your QA easier?

 

Yes, we know that there are numerous challenges erupting from inability of testers to perform their task effectively including time consumption. But these google chrome extensions for testing can make things easier and increase your productivity in testing.

Extensions are small software programs, which enable the users to customize browser functionality & behavior, as per their preferences. It provides cool features, high functionality, excellent user interface, and a wide variety of extensions for various types of domains, enhances its further abilities. These make the tool powerful for both development and testing community.

WHAT DOES A CHROME EXTENSION MEAN FOR TESTING?

The tiny widgets that can be installed on your Chrome browser and help you accomplish your testing objectives are known as Extensions. They take away the tedious work. These are lifesaver tools used for QA Testing, as they assist the testers in increasing their efficiency and make life easy.

WHY DO WE NEED A CHROME EXTENSION FOR TESTING?​

Using Chrome Extensions for testing software, can help you to block ads on Web pages, add pages to a third-party bookmark service such as Evernote, or translate text. There are plenty of extensions available in the store for productivity, customization, shopping, games, and more.

But with so many extensions available out there in the Chrome store, it’s quite challenging to choose the best extension that fits the purpose of testing.

Don’t worry! Here we have come up with a list of top useful chrome extensions for Testing software to fuel up things for you which in turn increases your productivity.

Chrome Extensions for Testing Software products

Ghostery is a powerful privacy chrome extension in API testing. This extension blocks ads, stop trackers, & speeds up websites. It uncovers all the trackers on a web page and also provides an option to disable individual trackers. Also, it anonymizes data to protect your privacy.

Postman Chrome Extension for testing API is the go-to tool for testing API requests – particularly RESTful APIs by sending a request to the web server and getting the response back. It is a single, unified tool that has API documentation & integration tests in one place. Also, It helps in conceptualizing the results of the API in action, without  the requirement of writing any code.

    • It allows users to set up all the headers and cookies the API expects and checks the response.
    • It gives the ability to set-up and switches environment variables on the go and also saves you plenty of time. Postman has a low learning curve. Therefore, you can test APIs in lesser time.

Is it a hassle to clear browser cache in chrome browser when you are in the middle of Testing? 

This chrome extension for Testing allows you to clear browser cache from the toolbar. Be it the app cache, downloads, file systems, form data, browsing history, local storage or passwords, this extension allows you to customize which data you want to clear and clear cache for you in a blink.

This is a handy extension, that gives you access to a whole bunch of tools that helps in performing exploratory Testing. Through a right-click on any field of the web application, it brings up a context menu with predefined values such as in emails, names, phone numbers, and postal zip codes. So, when you plan for exploratory Testing, you don’t have to make-up any test values for field value testing. Bug Magnet does it for you. Bug Magnet chrome extension in Testing is a huge time-saver and most of our test experts recommend it. Give it a try!

If you need to identify the name of the fonts used on a webpage, then this extension makes it a child’s play. Hover over the text, and it shows the font name. WhatFont is a simple chrome extension that sticks to its name – easily find fonts on any web page.


Bonus:

This is a tool that provides visual feedback on the accessibility of your web content. This tool injects icons and indicators into your page to find the accessibility. No other automated tool is capable of telling you whether your page is accessible, but the WAVE facilitates individual evaluation and keeps you informed of the accessibility issues. Use this chrome extension for Testing to check if your site and applications are compliant to web accessibility standards.

Screencastify is a screen-recorder extension for Chrome, we could use while Testing. It allows capturing user behavior & activity on any web page as a video that you can share with developers as test evidence.

Talk to our experts today and know more about the chrome extensions we use for our clients.

Characteristics-of-a-Good-Tester

13 CHARACTERISTICS OF A GOOD TESTER


Are you a software tester? If yes, please allow us to appreciate you for your efforts in delivering a quality product. But, do you think you possess all the characteristics of a good tester?

‘DO YOU CONSIDER YOURSELF A GOOD SOFTWARE TESTER?’

‘WHAT CHARACTERISTICS OF A GOOD SOFTWARE TESTER DO YOU THINK YOU HAVE?’

This is one of the most asked questions in interviews. One may list out their technical skills to prove that they are good at testing. But there is much more than just technical skills.

We have jotted out some of the skills and characteristics of a good tester. We prepared the list after carefully observing and reviewing a couple of professional testers.

So, start evaluating yourself based on this list of traits mentioned below and upgrade yourself from a NORMAL tester to a GOOD tester.

Remember! You are always invited to add other characteristics of a good tester in the comment section and it’s free!

Software testers are the ones whom people, as well as the software industry, believe in. They are the people who ensure the peace of mind for the end users and strive to achieve end-user satisfaction.

Software testers often face hostile situations in their work due to the amount of risk involved in finding bugs. Therefore to overcome and also to prevent such situations a software tester should develop these characteristics.

1. DON’T BELIEVE – QUESTION EVERYTHING!

A good software tester should always be skeptical. Don’t believe that the code which you received from the developer is bug-free and best in quality. Any Software / product can be accepted as the best in quality software / product, only when it meets the end user requirements with the quality standards. One cannot understand the business unless they ask some questions like:

  1. What are the client Requirements
  2. What are the Changes in functionality of the software
  3. How well are bug-fixes done
  4. What is the effect of fixing bug etc.,

2. BE PATIENT UNTIL YOU PRODUCE QUALITY PRODUCT

A good tester will be patient and never compromise on the quality. You have to love testing and should develop a passion for delivering the best quality products.

You may find a bug and report it to the developer. But he may not accept the defect as he expects his code to be correct. In situations like that, the tester should be patient and communicate the defects/failures in the system, along with supporting proofs, in a constructive way.

Concentrate only on providing a better end-user experience so that you can become a good tester.

3. DEVELOP ANALYTICAL AND CREATIVE THINKING

Analytical and Creative Thinking is one of the most important characteristics of a good tester. Think out of the box and understand the requirements to define a clear test strategy.

Every bug will have a root cause and follows certain patterns. To find the root cause, to report it and finally to make the product bug-free, you must develop analytical thinking.

4. BE PROACTIVE AND MANAGE SCHEDULES

‘Early Bird Gets The Worm’. So, always start early and be proactive. Do some research on the product so that you can understand the product well ahead.

Start from analyzing requirements, and prepare test cases, plans, and strategies. Concentrate on finding the defects in the earlier stages of the testing cycle.

Organize your work, manage your schedules and try to meet your deadlines. You must know how and what to prioritize before the test execution.

Pro Tip: Always prioritize work based on the amount of risk involved, testing environment and requirements in the testing process.

5. WORK ON COMMUNICATION SKILLS

Poor communication leads to breakdowns and affects the quality of the product. A good tester should always be able to communicate well with other programmers, test managers and customers.

To do that, he must possess strong verbal and written communication skills.

With exceptionally good communication skills, a tester can become a good team player, as he will be able to put across their ideas to the other party without any difficulty or shyness.

6. ‘TEST TO BREAK’ ATTITUDE IS THE KEY

You must develop a test to break the attitude. With this attitude, a tester can develop a suitable test approach by pushing the software to its extremes to see where it breaks.

Start with an assumption that the software is full of defects which in turn helps you to explore the depths of it.

Pro tip: If you have coding experience, think of all the possible loopholes that might have in the system code.

7. HAVE A HUNGER FOR VALID BUGS

The characteristics of a good tester also include the hunger for valid bugs.

As a good tester, you should never give up and always explore the software to find as many valid bugs as you can.

8. PAY ATTENTION TO EVERY MINUTE DETAIL, CO-RELATE AND THEN ACT

Pay attention to every small detail and try to look deeper.

Keep track of all the details and relate them to the real world scenarios.

Observe and then act based on the observations. This way you can generate new ideas.

9. LOOK THROUGH THE EYES OF AN END-USER

Software products are developed for the end user. The end user may not be a technical person or a person who is an expert in the domain.

Therefore You should know and understand them. Prepare test cases, strategies and execute testing as an actual customer.

Remember! ‘Doing whatever that make the end user happy’ is the basic nature of a good tester. Because the satisfaction of the end user is the main goal of every tester.

10. HAVE A GOOD EAR FOR SUGGESTIONS

A tester should not only be able to communicate well but should also have good listening skills.

He should welcome suggestions and feedback to improve the quality of the product.

11. MASTER ALL THE REQUIRED TECHNICAL SKILLS AND HAVE GOOD DOMAIN KNOWLEDGE

Gain technical skills according to the requirements. Learn how to use new tools in the market.

Gaining knowledge in multiple domains will be an added advantage.

12. ENSURE MAXIMUM TEST COVERAGE

A good tester will ensure maximum test coverage in terms of production quality, risks involved and requirement coverage.

13. DON’T STOP LEARNING

The software testing industry is evolving and improving every day. Keeping that in mind, You should never stop learning new technologies and domains.

A good tester will always upgrade himself with the latest improvements or changes in the industry. Upgrade yourself by doing some certifications in the market.

Pro tip: Make a learning schedule and learn every day. Habituate it!

SO, WHAT MORE CHARACTERISTICS OF A GOOD TESTER DO YOU HAVE ON YOUR MIND?

Mention them below so that we can add them to the list.

If you liked the article, Don’t forget to share this post with your friends and colleagues on social media.

Adobe_Post_20190605_181510-1024x683

SOFTWARE TESTING AND QUALITY ASSURANCE: AN OVERVIEW

Is it really important to get services like Software Testing and Quality Assurance in the software industry?

The answer is certainly ‘YES’!

Do you know? On average, about 15-50 errors occur per 1000 lines of code.

Software Testing and Quality Assurance can help you ensure your software or application is 99.9% bug-free.

Errors became a part of our daily lives. Errors may occur in our thoughts, actions and also in the products we make.

Likewise in software programming, the number of errors that could occur for every KLoC (1000 lines of code) is more thus making the product defective and useless.

But we hate to incur expenses due to the occurrence of these errors. ‘To err is human’ but we say ‘To rectify/prevent is Testing/QA’.

QUALITY ASSURANCE (QA) AND SOFTWARE TESTING? – WHY DO WE NEED THEM?

No matter how advanced our software development process gets, we simply can’t ignore the increasing importance of QA and Software Testing.

QA and Software Testing

A developer tests whether an application is performing properly with the help of basic test cases. Whereas a tester tests the application as an actual end user and pushes the application to its limits to find bugs and to report it to the development team.

QUALITY ASSURANCE (QA) :

Quality is a complex word to understand.

But we can put it this way for better understanding.

‘Quality’ is an attribute which acts as a measure to find whether a product or service conforms to requirements. In other words, Quality means ensuring the products or services which are released for end users are free from defects, errors or any substantial variants.

‘Assurance’ is a positive declaration given by the management of the organization on a product. In other words, Assurance is a testimony stating that the software will work without any glitches and as per the expectations of the client. 

Quality Assurance

QUALITY ASSURANCE (‘QA TESTING’):

It refers to all those planned activities which primarily focuses on improving methodologies or processes to provide the best quality products or services to the client, with respect to functionality, design, durability & reliability of the product.

QA testing gives confidence to the client through a guarantee that the product will work the way it is meant to be.

In other words, Quality Assurance is a systematic process of managing the quality of the product so as to meet the expectations of the client.

SOFTWARE TESTING:

When an application is programmed to perform a set of functions, It is expected to work in the same way. In addition to the outcome of such functions, the quality also needs a software tester to validate it before the user gets to use the software.

software testing

Software testing ensures that the application works without any functional errors. Most of the time when an application is running, the user gets off due to these errors and faults that the software carries along.

Software testers test the applications as a user to ensure it is user-friendly. Software testing is an internal process.

Testing teams conduct various examinations to identify all the technical and functional errors so as to make sure that the application is error free.

Firstly, it is mandatory to implement Software testing in the early stages of software development. Because the software bugs could be expensive and dangerous.

TYPES OF SOFTWARE TESTING:

1. Manual testing

2. Automation testing

Manual testing as the name itself says humans test the software. It requires manpower to observe the error and is user-friendly. It is best to use for minor changes in the software. Testing methods like Exploratory testing, ad-hoc testing, usability testing are the areas where manual testing is put in the best use.

On the other hand, Automation testing is an advanced level of testing where the system does the work. In automation testing, the testing tools, along with testing software, and scripts will run those test cases. In the case of Regression testing, Load testing, Performance testing, and Repeated execution automation testing are put to best use.

DIFFERENCE BETWEEN SOFTWARE TESTING AND QUALITY ASSURANCE:

Both Quality Assurance Engineer and Software Tester aims to make software Error free. Let us see how these terms differ in a tabular form.

    • PARTICULARS
    • QUALITY ASSURANCE
    • SOFTWARE TESTING

MEANING

All those activities that help to ensure the software conform to the specifications of the client constitute Quality Assurance (QA).

A process of exploring a system to find and also to report defects in software.

AIM

The aim of Quality Assurance is ‘To Verify The Quality’

Whereas the aim of Software Testing is ‘To Validate The Quality’.

ORIENTATION

It is Process-Oriented as it focuses on improving processes used to create deliverable works.

It is Product-Oriented as it involves checking the quality of the product.

TYPE OF ACTIVITY

It is a Proactive / Preventive activity.

It is a Reactive / Corrective activity.

FOCUS

The primary focus is on Quality Control and assuring the quality of software.

Main focus is on the Actual testing, Inspecting and finding bugs in the system.

TEAMS INVOLVED

The Whole Project team.

Testers and testing teams

WHAT THEY DO

Manages software products and product life cycles

Finds and reports bugs.

IN SIMPLE TERMS

QA helps to make sure they do the right things.

Software Testing evaluates the actual results of the things done.

Conclusion:

QA focuses on improving the processes to deliver Quality Products to the customer while the  Software Testing focuses on ensuring the quality of a product or service so that the software becomes better.

So finally we can say that both Quality Assurance (QA) and software testing go hand-in-hand and play a major role in software development and thus making a quality/bug-free product.

Outsourcing-QA-Testing

WHY OUTSOURCING SOFTWARE QA TESTING IS A COST SAVING SOLUTION

Is it better to opt for an Outsourcing Software QA Testing? Software QA testing is, without a doubt, one of the critical phases in the entire process of any software development project. The users wish to consume more and more content every day, and the businesses have to respond to this craving by constantly boosting their testing activities.

As per a recent survey conducted, we require almost a quarter to half of the total cost of a software project for finding and fixing bugs. Another examination discloses that offshore vendors can save nearly three-fourths of the total in-house expenses involved in the QA and testing function.

The businesses, thus need to continually scale up their QA testing strategies and consider the paradigm-shifting option of outsourcing software QA testing.

IS OUTSOURCING SOFTWARE QA TESTING A COST SAVING SOLUTION?

National Institute of Standards and Technology (NIST) has released a statistic in which they said that the US-based companies spent around $60 billion on fixing defects involved in software post-release stage.

They also stated that transferring the QA and testing to a third party can save almost $20 billion.

Let us take a closer look at the reasons because of which outsourcing software QA testing has become a vital solution for cost savings.

1. MINIMIZED OPERATING COSTS:

The current economic condition has pushed the organizations to focus on the bottom line of the expenditure spectrum. Business leaders consistently focus on areas which would result in cost reduction and lessen the pressure on top line revenues.

It is also one of the surest ways for a company to get far in terms of profit creation. To incur lower operational costs, efficient business managers opt for outsourced testing professionals. These skilled experts provide the most trusted and customizable services at the most reasonable prices.

They keep absorbing the high level of fluctuations arising in the software complexity and market demand and ensure timely delivery while keeping your IT budget at its minimum.

2. SAVES YOU FROM REVENUE LOSS:

As soon as the software products start to reach the end users, they begin to evaluate it informally. When the customers spot any difficulty while executing, the word about their lousy experience starts to spread fast. And then you will start losing customers, and your revenues start to plummet.

The decision of outsourcing software QA testing can help organizations mitigate this problem as the method of continuous testing employed by the outsourced professionals will surely spot and correct the software anomalies and influence your bottom line revenues.

Once it becomes evident that you tested your product on all the testing parameters, the market will accept it wholeheartedly.

3. CUTTING UNNECESSARY COSTS:

Smart businesses understand the importance of cost avoidance. They are aware that the problems detected during the later stages of the product development cycle tend to be more expensive. You may end up rewriting the software programs and reestablishing the entire design framework to remove the bottlenecks.

You can avoid the unnecessary costs if you render your tasks to the individuals who are experts at performing extensive groundwork in QA testing. Their customized testing solutions can detect errors at the earliest and provide robust solutions to tackle all the vulnerabilities.

It proves out to be a significant factor in favor of outsourcing software QA testing to avoid unnecessary costs.

4. COST SAVING IN HR:

Training and development of professionals for in-house software testing require resources on a substantial scale. On the other hand, outsourcing software QA and Testing play a significant role in saving the costs of investment. Since the third party is assigned to perform the functions, they are entirely responsible for the cost-cutting and benefits involved. Overall, you manage to achieve the best possible results without getting into the trouble of establishing in-house testing capabilities.

5. SAVING OF INFRASTRUCTURE COSTS:

The software testing vendor takes care of the entire investment required for building sophisticated hardware and software to perform testing. This will, in turn, helps the organizations easily save their infrastructure cost.

Their advanced cloud-based testing methodologies are capable of being fully automated and smoothly take care of all your worries.  

CONCLUSION:

Corporations are experiencing a lot of pressure to thrive in the harsh economic environment prevailing in today’s ecosystem. The field of outsourcing brings enormous opportunities for industries, particularly in the field of software development.

You can increase product quality significantly once you transfer the QA and Testing functions to skilled third-party professionals.

In addition to these factors, businesses can also be made profitable by avoiding the costs involved in post-deployment errors.

So, successful outsourcing initiatives prove out to be the game changers in integrating organizational functions and eliminating budget overruns across projects.